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 Frequently
Asked Questions
Q: When does a boarding pet need to pick up by? A: By the end of the business day that they are suppose to go home. We do not do a noon roll over because we understand that many of our clients work and have to go to work before they are able to pick up their furry friend.
Q:
Why does grooming take so long? A: Because our groomers are in high demand, we like to take our time with you pet to ensure the most comfortable and relaxed atmosphere we can provide. Rushing the groom can stress your pet, cause razor irritation, and the more time the less chance of us missing anything. Q: Can I bring my own shampoo? A: You may bring your own shampoo but we do ask that it is labeled for accuracy (and to make sure it gets returned to you). Q: Why did my dog sleep so much after being groomed? A: Your dog sleeps because the warm bath is very relaxing for the pet. It can be compared to a person spending a day at a spa. Q: My dog is old, how would you handle them? A: We handle all our dogs with the greatest of care. With our elderly (or with our puppies) we take a little extra time to ensure that they are as safe and happy as possible. Q: What types of shampoos do you use A: Our general purpose shampoo is a hypo-allergenic, tearless shampoo. We also offer specialty shampoos for dogs with fleas or who's skin needs a little extra attention. Q: What age should I start having my dog groomed? A: The earlier the better. Even if you baby comes in for just a bath, it gets them used to the smells and sounds of the grooming shop so that they feel comfortable here.
Q: Why does my pet sleep so much after boarding? A: Pets usually end up sleeping less then they do at home and have constant exercise during the day to help keep them happy making them sleep great. Q: Does my dog get water while there? A: We offer the dogs water when they come in from their walks. We do not keep water with them while grooming to prevent accidental spillage.
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